Studio correspondence

Inquiries answered personally within one business day.

Custom commissions welcome for private residences and hospitality projects. Dedicated logistics assistance for fragile international shipping.

Logistics & care

Essential guidance for collectors

Clear notes addressing international shipping timelines, packaging safety, and exchange terms.

Fragile international shipping

Studio response window

Care and exchanges

Every sculptural object and botanical incense box is double-cushioned in eco-conscious recycled pulp to ensure safe global transit.

Inquiries regarding bespoke commissions and trade accounts are answered personally by our studio team within one business day.

We accept returns on unlit incense and undamaged decorative art within 14 days of delivery, backed by dedicated support.